Welcome To **Graminsewa Digital Portal**

Welcome To Graminsewa Digital Portal

Dial : 7525004661 / 7007659138 Email : support@gaminsewa.in / graminsewahelp@gmail.com Coordinator:ADMIN Head Office: Graminsewa Digital Portal LUCKNOW UP Primary Domain: graminsewa.in

About Us

Graminsewa Digital Portal is an online portal providing information and support about Pan Card and assistance to Individuals/VLEs in applying for the same through the legal authorities. The services rendered include verifying, supporting and filing the application forms for those who are applying for new PAN card, corrections and changes to their existing PAN data and request for duplicate or replacement of lost or damaged PAN card.

Is this a Indian Govt. Website

Graminsewa Digital Portal is a private entity and is not a direct / indirect associate or affiliate of any government body or authority. This site offers information to members who need support in filing application for a New PAN card, Lost or Replacement of Old PAN card or changing or updating the data of the existing PAN card. On receiving the application proper verification will be done and forms will be submitted to the authorities for processing the same further. Periodic Tracking and Feedback will be provided by the support team over phone, SMS and E-mail depending on feasibility.

Importance and Utility of PAN

PAN enables the department to identify/ link all transactions of the PAN holder with the department. These transactions include tax payments, TDS/TCS credits, returns of income, specified transactions, correspondence etc, and so on. It facilitates easy retrieval of information of PAN holder and matching of various investments, borrowings and other business activities of PAN holder.

PAN is to be obtained by:

*Every person if his total income or the total income of any other person in respect of which he is assessable during the year exceeds the maximum amount which is not chargeable to tax. *A charitable trust who is required to furnish return under Section 139(4A) *Every person who is carrying on any business or profession whose total sale, turnover, or gross receipts are or is likely to exceed five lakh rupees in any year *Every importer/exporter who is required to obtain Import Export code *Every person who is entitled to receive any sum/income after deduction of tax at source *Any person who is liable to pay excise duty or a producer or manufacturer of excisable goods or a registered person of a private warehouse in which excisable goods are stored and an authorized agent of such person *Persons who issue invoices under Rule 57AE requiring registration under Central Excise Rules, 1944 *A person who is liable to pay the service tax and his agent *Persons registered under the Central Sales Tax Act or the general sales tax law of the relevant state or union territory *Every person who intends to enter into specified financial transactions in which quoting of PAN is mandatory

Copyright Policy

Contents of this website may not be reproduced partially or fully, without due permission from website administrator or authorised contributors
If referred to as a part of another website, the source must be appropriately acknowledged.
The contents of this website can not be used in any misleading or objectionable context.

Privacy Policy

A privacy policy is a legal document which states all the possible ways that a party gathers, uses, discloses and manages a client’s data and it protects the personal data of client. This privacy policy governs the manner in which graminsewa.in uses or discloses the information from users (or User) of the graminsewa.in website. This privacy policy is applicable for the Website and all products and services which are offered by graminsewa.in. For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. That is why We at Graminsewa Digital Portal make sure that strict privacy policy is followed. Privacy is the right of an individual and at Graminsewa Digital Portal the information of the customer such as contact no., email, addresses etc. is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you for updating you regarding the services you (our clients) have opted for. We at Graminsewa Digital Portal condemn the unauthorised reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

1. GENERAL

a) This is an electronic record under Information Technology Act, 2000 and all the rules are applicable. The amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document does not require any physical or digital signature as it is generated by a computer system. b) Under the provision of Rule 3 (1) of Information Technology Rules 2011, this document is published. It required the publishing of rules and regulations, privacy policy and terms of usage of graminsewa.in c) The domain name graminsewa.in (“Website”), is owned and operated by Graminsewa Digital Portal. d) For the purpose of this Privacy Policy (“Policy”), wherever the context so requires, • Here terms like ‘You’ & ‘User’ are used for any legal person or entity accessing or using the services which are provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872; • The terms ‘We’, ‘Us’& ‘Our’ shall mean the Website and/or the Company as the context so requires. • The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires. e) The headings are given to each section in this Policy. This is done only for the purpose of organizing the various provisions under this Policy in an orderly manner. The party cannot use it to interpret the provisions contain herein in any manner. Further, it is specifically agreed by the Parties that the headings shall have no legal or contractual value. f) The user can use the Website which is governed under this Policy as well as the Terms of Use of the Website (“Terms”, available at www. graminsewa.in), and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. If the User visits the home page of the Website and/or using any of the services which are being provided on the Website shall be deemed to signify the User’s indisputable acceptance of this Policy and the previously mentioned Terms. The User understands and accepts that all Terms and Policy are interconnecting, and that expiry of any of one will lead to the termination of the other. g) The User indisputably agrees with all the Terms and Policy which legally bind the User and the Company, and that the User shall abide by the rules, guidelines, policies, terms, and conditions applicable to any of the services that are provided by the Website, and that the same is applied with the Terms, and shall be treated as part and parcel of the same. The User understands and accepts that no signature or express act is required to make these Terms and the Policy to bind the User. Under the User’s act, the User can visit any part of the Website with the acceptance of the Policy and the aforementioned Terms. h) It is agreed by all the parties that a Company/Website has all the rights to make a change in any of the policy and terms mentioned before without any prior notice to User/Users. The User accepts that any change or modification can be made immediately. It is User’s responsibility to keep him/her updated with all the Policy and Terms. If the User continues to use the Website following such a change, the User will be deemed to have consented to any and all amendments / modifications made to the Policy and Terms. In so far as the User complies with the Policy and Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter access and use the Website.

2. COLLECTION OF PERSONAL AND OTHER INFORMATION

a) It is being accepted by the User that the personal information is collected and stored by the company, which is provided by the User from time to time on Website but not limited to the User’s username, passwords, email address, name, address, age, date of birth, sex, nationality, shopping preferences, browsing history, logo etc., as well as any images or other information uploaded/published by the User on the Website. The Website/Company uses this information which is given by the User to provide the services. The User’s need is fulfilled accordingly. This information is used by the Website/Company to improve the portal to make it safer and easier for the User. b) There is certain information which are tracked automatically by the Company/Website about the User like User’s IP address and User’s behavior on Website. This information can be used by Company/Website to do internal research on user demographics, interests, and behavior, to enable the Company/Website to better understand. The User knows that such information may include the URL that the User visited prior to accessing the Website, the URL which the User subsequently visits (whether or not these URLs form a part of the Website), the User’s computer & web browser information, the User’s IP address, etc. c) If any User Chooses to buy any product or services from the Company/Website, the User is allowing the Company/Website to gather the personal information of the User. d) The User is aware that if any information which is provided by User whether it is posted message/ review / feedback anywhere on Website can be used by the Company/Website to help out the User in every possible way in future. This retained information can be used to resolve disputes, provide customer support, troubleshoot problems and much other and that such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise used by the Company/Website as permitted by applicable laws. e) All the information whether it is personal or any other like emails or letters or any feedback from other users or third party regarding the User’s activities or posting on Websites is collected or gathered by the company and is compiled in a file or folder by the Company/Website. The User is aware of all this information. f) A User/Users can browse a website without providing any information to the Website/Company but for certain activities and area, the User has to provide certain information for registration such as placing an order. The User is aware that the information provided to the Company/Website can be used to send the User offers and promotions whether or not based on the User’s previous orders and interests, and the User hereby expressly consents to receive the same. g) There are certain online surveys which are optional and Company/Website can request the User to complete those surveys. Sometimes these surveys may ask the User to provide the contact information and demographic information (like zip code, age, income bracket, sex, etc.). This data is used to customize the Website for the benefit of the User, and providing all users of the Website with products/services/content that the Company/Website believes they might be interested in availing of, and also to display content according to the User’s preferences, the user is aware about all this. h) The Company/Website can ask or request the User to provide the reviews for the products/services which are purchased/ availed by the User from Website. The User is aware that such reviews will help other users of the website make prudent and correct purchases, and also help the Company/Website remove sellers whose products are unsatisfactory in any way, and the User hereby expressly authorizes the Company/Website to publish any and all reviews written by the User on the Website, along with the User’s name and certain contact details, for the benefit and use of other Users of the Website. i) The information like content/reviews/surveys/feedback which is submitted by the User to Company/Website may or may not be stored, uploaded, published or displayed in any manner. The User authorizes the Website/Company to remove any such content, review, survey or feedback from Website which has been submitted by User, without cause or being required to notify the User of the same.

3. COOKIES

a) A cookie is an information which is being stored on hard disk by Website so that it can remember something about the User later time. The User is aware that this information that is Cookie is stored by the Website/Company to use it later if required and that cookies are useful for enabling the browser to remember information specific to a given user, including but not limited to a User’s login identification, password, etc. Web site installs permanent and temporary cookies in User’s hard disk and browser and the User is aware of it and does hereby expressly consent to the same. b) There are many data collection devices such as cookies on certain pages of the Website. These devices help in analyzing the web page flow, measure promotional effectiveness and promote trust and safety. These are the features which are only available due to the use of cookies. The User is aware of all this. While the User is free to decline the Website’s cookies if the User’s browser permits, the User may consequently be unable to use certain features on the Website c) Beside this, the User is aware that He/she might face other data collection devices like cookies on certain pages which are installed by third parties or affiliates on the Website. The User knows and accepts that the website/Company is not responsible as they do not control the use of such cookies/other devices by third parties and the User assumes any and all risks in this regard.

4. SHARING OF PERSONAL INFORMATION

a) The Website/Company can share the personal information of User to detect and prevent identity theft, fraud, and other illegal acts. This information can be shared with corporate entities and affiliates to help them; correlate related or multiple accounts to prevent abuse of the Website’s services; and to facilitate joint or co-branded services, where such services are provided by more than one corporate entity. The User is aware of it. b) The Website/Company has right to disclose the personal information of User if required to do so by law or if the Website/Company believes that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. This information can also be disclosed to law enforcement offices, third party rights owners, or other third parties if it believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that an advertisement, posting or another content violates the rights of a third party; or protect the rights, property or personal safety of its users, or the general public. c) If a Company/Website is merging with other Company/Website or in the event the of reorganization, amalgamation or reconstructing of the Company’s business, the Company/Website can share the personal information of User if required. Such business entity or new entity will continue to be bound be the Terms and Policy, as may be amended from time to time.

5. SECURITY

All the transactions which are made on the Website are secure and protected. No information is disclosed while making the transaction on the Website as it is encrypted to protect the User against unintentional disclosure to third parties. Any information related to the User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is provided by the User directly to the payment gateway which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

6. THIRD PARTY ADVERTISEMENTS / PROMOTIONS

The third-party advertising companies is used to serve ads to the users of the Website. These companies may use the information related to the User’s visit to the Website and other websites in order to provide advertisements to the User. The Website may contain links to other websites also that may collect personal information about the User. The Company/Website is not at all responsible for the privacy or the content of any of the linked websites. The User agrees that the risks associated will be borne entirely by the User.

7. USER’S CONSENT

By using the Website and/ or by providing information to the Company through the Website, the User consents to the collection and use of the information disclosed by the User on the Website in accordance with this Policy, including but not limited to the User’s consent the Company/Website sharing/divulging the User’s information, as per the terms contained here in above in Section 4 of the Policy.

8. DELIVERY POLICY

Delivery time of services opted by you vary with the service opted for. Some services are completely dependent on particular Government Authorities which cannot be by passed. Graminsewa Digital Portal and graminsewa.in is not responsible for any delay on the part of the Concerned Authority.

9. DISPUTE RESOLUTION AND JURISDICTION

Any dispute related to formation, interpretation and performance of this Policy will be solved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is agreed by the Parties. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms. a) Mediation: If there would be any dispute between the parties, the Parties will attempt to resolve the dispute amongst themselves, with the mutual satisfaction of both Parties. If the Parties are unable to resolve the dispute between themselves within the period of thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed herein below; b) Arbitration: If the Parties are unable to resolve the dispute between them through Mediation, then it will be transferred forward to the Arbitration by a sole arbitrator to be appointed by the Company. The order passed by the sole arbitrator will be valid and binding on both Parties. The costs of proceedings will be beard by the Parties, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Delhi, India. The Terms, Policy and any other agreements between the Parties are governed by the laws, rules and regulations of India and it is agreed by the Parties. The Courts at Delhi shall have exclusive jurisdiction over any disputes arising between the Parties.

How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation, and also suits over refund and cancellation policy as follows. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

All incomplete or under process transactions can be put on hold/cancel at any time, subject it must not involve any subjective payments which has been either initiated or completed from our end. No cancellation request will be accepted once, it is processed/partially processed. Any cancellation request must be raised against full order only, No Partial cancellation of order will be entertained.

Refund Policy

We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our services we can provide a refund against a successful cancellation request. Types of Refunds: Instant Refund (Tatkal Refund) Detailed (Non-Tatkal Refund) For Tatkal Refunds, refund amount will be credited to Individual User’s Wallet at Graminsewa Digital Portal, No Refund in Bank account will be provided However, For Non-Tatkal Refunds, A refund process will be initiated from our end and after processing time of 3-7 business days, amount will be refunded in corresponding account number.

T&C

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Graminsewa Digital Portal & its team members and the terms "Visitor” ”User” refer to the users. This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective webmaster’s or entity’s written permission.

ACCEPTABLE WEBSITE USE

(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. (B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of graminsewa.in or their breach of the terms .

LIABILITY

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.